From now on, the Dew-X family of free plugins/extensions has expanded to include three new ones: Button, VAT and Gross, and Math Operation.

We have added functionality so that when you click the “Data” button, all the data will be displayed in an additional window that can be moved around the screen or enlarged to its full width and fill out the form at the same time.

Dew-X has received the Best value badge and overall rating of 4.9 on probably the best IT system evaluation platform

Such a high rating and badge that we can use is a great summary of 2023. We are particularly pleased that Dew-X is perceived as easy of use

It is commonly believed that if something is for everything, it is for nothing. On one hand, there is a lot of truth in this, but on the other hand, this wisdom is often overused.

How to assess whether a company is ready for electronic document workflow? There are several issues worth analyzing.

When creating or modifying a process definition you should specify from 1 to 3 variables (“Highlighted fields” option) that are worth showing on the tab of a given process instance.

When we send a task to ourselves, we no longer have to go to it from the dashboard. The form will be displayed automatically.

With the increase in the number of functionalities available to administrators from the instance level, it was advisable to concentrate them under one button. This makes the navigation bar more transparent and clearly separates user-available and administrative functions.

The advanced search engine allowed searching for process instances using many parameters. However, there was a need to searching also by user.

When we want to utilize the Dew-X system, for example, to handle error reports, even if the individuals we invited to use it are external to the Organization, they can see the complete list of its members internally when sending a task. This behavior of the system is correct, although not always desired.

Can all users delete tasks (process instances)? No. Only administrators (Admin role) and the owner (Owner) of a given Organization can delete any tasks (process instances).

Several clients reported to us the need to enable selected users to search among all process instances, not just those in which the searcher participated. We decided to remedy this by introducing a new role: searcher (Search)

When we complete our assigned tasks sometimes does not depend on us alone, e.g. we are waiting for some external data or suitable weather, or the issue is postponed by external institutions, etc. If when creating or editing a process definition we take these or other cases into account, we can use the “Retry” functionality.

If there is a reason to inform other people in the organization about the non-completion of a task, use the “Escalate to” option. Timecops (that’s what we call them) can only be people belonging to the organization, both with “inside” and “outside” status.

There is sometimes a need for a user who is not involved in the flow of a given case to have the opportunity to familiarize himself with it. That’s what the CC functionality is for. It can be either a person who will not participate in this instance of the process at all, or a person who will be added to it in later stage.

When, for various reasons, we want to limit the visibility of certain processes for some users, e.g. related to strategy, HR, complaints, investments, marketing, etc., reflecting the structure would be very useful. In such a situation, the best solution will be to use “organizations” as company departments or task areas.

During our implementation of a purchasing process in a restaurant chain, the question arose as to why Global Tables are not used in the available process templates? We agree that both Global Tables and Dictionaries would be very useful in them. Especially in the definitions of the invoice workflow process or purchase requests. So why were neither Global Tables nor Dictionaries used there? The reason is very simple.

A workflow consists of an orchestrated and repeatable pattern of activity, enabled by the systematic organization of resources into processes that transform materials, provide services, or process information. It can be depicted as a sequence of operations, the work of a person or group, the work of an organization of staff, or one or more simple or complex mechanisms.

Workflow systems are in fact decision support tools. The workflow itself seems to make no sense. It’s like running around a construction site with empty wheelbarrows. It gains it only when we think about it through the prism of measurable effects. In a broad sense it can be organizational or cost optimization, but in the strict sense it is a set of actions accompanied by decision making.

Virtual offices, external mailing offices and coworking are great solutions. They allow to outsource correspondence handling.