CC (Carbon Copy)

There is sometimes a need for a user who is not involved in the flow of a given case to have the opportunity to familiarize himself with it. That’s what the CC functionality is for.

It can be either a person who will not participate in this instance of the process at all, or a person who will be added to it in later stage.

In addition to the ability to add CC, we have created an another tab (next to data and history) so that you can easily check when, who and with whom a given task has been shared.

You can find more about this in the manual