Less bureaucracy, more food saved
The Digital Transformation of Food Banks
Who is the client?
The Federation of Polish Food Banks (Federacja Polskich Banków Żywności) is an association of independent nongovernmental organizations whose primary mission is to simultaneously combat food waste and fight hunger and poverty in Poland.
The Federation operates on three main pillars:
- Food Rescue: Collecting unsold, wholesome products (e.g., those with a short expiration date) from producers and retail chains to prevent them from being thrown away.
- Helping Those in Need: Thanks to a dense network of local organizations, food is distributed to large families, seniors, people experiencing homelessness, and the sick.
- Education and environmental sustainability: conducting workshops and public awareness campaigns in the spirit of zero waste, teaching Poles how to shop for and store food wisely.
What is Dew-X?
Dew-X.com is a comprehensive IT system for managing workflows, projects (PM), and customer relationships (CRM). The platform also offers modules such as Time Tracking, e-Delivery, KSeF, and many others. Since Dew-X is a low-code / no-code solution, most configurations can be completed instantly without any programming skills, using ready-made components, templates, and integrations.
The Challenge: An Analog Brake in a Digital World
We live in an era of ubiquitous AI and smartphone adoption, yet the reality for many organizations remains brutally analog. Documents still circulate in paper form, and “digital workflow” is often limited to the chaos in email inboxes.
The Federation of Polish Food Banks has long recognized the need for digital transformation. However, it faced obstacles well known to most NGOs and companies:
- Limited financial resources.
- A focus on the mission of saving food rather than on IT technologies.
- A constant lack of time.
Solution: A system tailored to your needs
Dew-X turned out to be the natural first choice because it precisely addressed each of these three issues:
- Financial barrier? Dew-X has one of the most user-friendly pricing models and even offers a fully functional, free Pro Bono version.
- Lack of time? In its basic form, it’s extremely easy to implement—it can be set up in just a few minutes.
- Lack of IT expertise? The Dew-X team can handle the entire project or conduct the implementation in the form of workshops, during which knowledge is simultaneously transferred to the client’s staff.
From the Supplier’s Perspective
Jan Trawiński (Dew-X):
“When I found out that FPBŻ was looking for a system to support its digital transformation, I got involved right away. We are a commercial, company, but Dew-X was originally created as a pro bono product specifically for organizations like this. Today, it has evolved into a tool that goes far beyond the original concept and its scope, but we still maintain and develop the free version.
However, the FPBŻ’s needs turned out to be so large that the Federation uses the most comprehensive PRO business version under special terms.
From my perspective, the implementation went very smoothly. The collaboration was a pure pleasure. On the other side, we had great partners—Ms. Olga Barzycka and Mr. Łukasz Beier — who precisely defined the goals and were fully committed to this project from the very beginning”.
From the Client’s Perspective
Łukasz Beier (Director of Administration and Operations FPBŻ):
“For Food Banks, the transition to digital document management and the new reality of KSeF presented a challenge for which we had to prepare. In a nonprofit organization, many processes generally operate somewhat differently than in a typical company. Project documents require specific descriptions, accounting entries, and links that standard systems usually do not accommodate. Additionally, the relatively large number of people involved in processing invoices meant that the digitization process required careful planning, not just a formal decision.
Dew-X won us over with its unique combination of transparency and flexibility. The interface is intuitive to use, but the real value lies in the ability to tailor the system to our own processes, rather than forcing the organization to conform to a rigid tool. Equally important was the company’s own approach to implementation: availability at every stage, a positive collaborative atmosphere, and a team that knows its product inside and out.
We thank Dew-X for strengthening our organization with a top-tier solution, as well as for the special terms offered to an organization with a social mission. We greatly appreciate their personalized approach and their willingness to adapt to our unique needs”.
Learn more:
Federacja Polskich Banków Żywności
