Deleting tasks

23.05.2023

Can all users delete tasks (process instances)?

No.

Only administrators (Admin role) and the Owner of a given Organization have such permission.

You can read more about roles and permissions here

And about viewing and changing permissions here

However, there is one situation in which a “regular” user can delete a process instance – he has this right if he created it himself.

Delete in Dew-X

He can use this permission before he sends the task to the next person(s) and when the task comes back to him for the first step.  This is a necessary functionality, because the idea is not to clutter the system with instances of processes that will not be processed anyway when making a mistake noticed at the start of the process or indicated by subsequent participants.

See also