Deleting tasks

23.05.2023

Can all users delete tasks (process instances)?

No.

Only administrators (Admin role) and the Owner of a given Organization have such permission.

You can read more about roles and permissions here

And about viewing and changing permissions here

However, there is one situation in which a “regular” user can delete a process instance – he has this right if he created it himself.

Delete in Dew-X

He can use this permission before he sends the task to the next person(s) and when the task comes back to him for the first step.  This is a necessary functionality, because the idea is not to clutter the system with instances of processes that will not be processed anyway when making a mistake noticed at the start of the process or indicated by subsequent participants.

See also
Less bureaucracy, more food saved
Dew-X won us over with its unique combination of transparency and flexibility. The interface is intuitive to use, but the real value lies in the ability to tailor the system to our own processes, rather than forcing the organization to conform to a rigid tool. Equally important was the company’s own approach to implementation: availability at every stage, a positive collaborative atmosphere, and a team that knows its product inside and out.