When we send a task to ourselves, we no longer have to go to it from the dashboard. The form will be displayed automatically.

When we complete our assigned tasks sometimes does not depend on us alone, e.g. we are waiting for some external data or suitable weather, or the issue is postponed by external institutions, etc. If when creating or editing a process definition we take these or other cases into account, we can use the “Retry” functionality.

If there is a reason to inform other people in the organization about the non-completion of a task, use the “Escalate to” option. Timecops (that’s what we call them) can only be people belonging to the organization, both with “inside” and “outside” status.

What to do when many different activities should be performed at the same time by several different departments/people? For example, payment and accounting at an external accounting office should be done in parallel. There are at least two ways to achieve this goal.

Nowadays, it is hard to imagine that you can do without mobile devices, especially a phone.In the older workflow systems, mobile applications were not used. At first they were not there yet, and then it seemed that this area was reserved for desktop work. With Dew-X it’s different.

There is sometimes a need for a user who is not involved in the flow of a given case to have the opportunity to familiarize himself with it. That’s what the CC functionality is for. It can be either a person who will not participate in this instance of the process at all, or a person who will be added to it in later stage.

The global version of Dew-X has everything you need to run and use the document workflow for free. Some Dew-X users ask us if it is possible to install the system on their own servers. The answer to this question is: YES

During our implementation of a purchasing process in a restaurant chain, the question arose as to why Global Tables are not used in the available process templates? We agree that both Global Tables and Dictionaries would be very useful in them. Especially in the definitions of the invoice workflow process or purchase requests. So why were neither Global Tables nor Dictionaries used there? The reason is very simple.

Workflow systems are in fact decision support tools. The workflow itself seems to make no sense. It’s like running around a construction site with empty wheelbarrows. It gains it only when we think about it through the prism of measurable effects. In a broad sense it can be organizational or cost optimization, but in the strict sense it is a set of actions accompanied by decision making.

Virtual offices, external mailing offices and coworking are great solutions. They allow to outsource correspondence handling.