Dew-X has received the Best value badge and overall rating of 4.9 on probably the best IT system evaluation platform

It is commonly believed that if something is for everything, it is for nothing. On one hand, there is a lot of truth in this, but on the other hand, this wisdom is often overused.

When we complete our assigned tasks sometimes does not depend on us alone, e.g. we are waiting for some external data or suitable weather, or the issue is postponed by external institutions, etc. If when creating or editing a process definition we take these or other cases into account, we can use the “Retry” functionality.

If there is a reason to inform other people in the organization about the non-completion of a task, use the “Escalate to” option. Timecops (that’s what we call them) can only be people belonging to the organization, both with “inside” and “outside” status.

A workflow consists of an orchestrated and repeatable pattern of activity, enabled by the systematic organization of resources into processes that transform materials, provide services, or process information. It can be depicted as a sequence of operations, the work of a person or group, the work of an organization of staff, or one or more simple or complex mechanisms.

Workflow systems are in fact decision support tools. The workflow itself seems to make no sense. It’s like running around a construction site with empty wheelbarrows. It gains it only when we think about it through the prism of measurable effects. In a broad sense it can be organizational or cost optimization, but in the strict sense it is a set of actions accompanied by decision making.

List of cars, employees, customers, We agree that it is worth being able to include such lists on forms in the document and case workflow processes. Of course, and earlier it was possible using the “Selection list” plugin, which allows you to add a field containing a defined list, from which the user, when filling in the form, selects a value. In many cases, this functionality was sufficient.

Many people ask us if Dew-X can be integrated with other systems. The answer is: YES. Simple integrations can be done with Authorization tokens and Webhooks. The more complex ones, e.g. with financial and accounting systems, mobile applications or CRMs, are possible with the use of API.

Some of the Dew-X users are very active. Some even give us ideas. However, there is a group of people / companies who, despite the fact that the tool is very simple, cannot or does not have the courage to adapt it to their own needs. This is a normal feeling when we reach for […]

The functionality that allows you to indicate, when creating or editing a process, who is to be the default user of a selected activity.

Pomeranian employers invite you to a webinar presenting the system for creating and managing the documents flow and file archives

It turns out that Dew-X is also suitable for handling support requests. The interactive agency decided to use it for this purpose.

We had the opportunity to talk about what is workflow in general and the circulation of documents and cases in particular; why and for whom the Dew-X system was created

We were contacted by a law firm that handles many of its clients’ cases at the same time.The goal was to optimize the flow of cases and control them.

Time to face the question of who are document workflow systems, and Dew-X in particular, suitable for?

Workflow is like prose. Do you remember how Mr. Jourdain, the comedy character of Molière, was surprised to find him speaking in prose? The same is with workflow.