Substitutions
When a system user is unavailable, especially for a long time, a substitution can be set up.
In this case, the duties of one user can be taken over by someone else. Substitutions in processes can be set only by the administrator of a given organization, who will find this function in the vertical left menu They are defined separately for each process. Therefore, different substitutes can be specified for different processes.
To add a substitution, click the “Add” button and then specify who is substituting for whom and in which process. From this moment on, the substitute will see both his/her cards and the substituted person’s cards on his/her task board. The administrator should remember to remove the substitution when the substituted person returns. Note: in the PRO business version, there is also an option to set substitutions for a specific period of time.